Partner Onboarding
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The Partners Onboarding page helps you discover existing partners and start the process of becoming a Fynd Partners. From this page, you can:
- Search for Partner
- Become a Partner
This page explains how to use both options, complete onboarding, review setup requirements, and manage your partner profile from the dashboard.
1. Find Existing Partners
Use this option to discover existing partners and express interest in collaborating with them.
- Click Search for Partner widget and then click Next.
- Browse the list of all verified partners.
- Review partner profiles to identify relevant collaboration opportunities.
- If you want to collaborate with a partner, click Interested. The Fynd team will help you connect.
2. Apply to Become a Partner
Use Become a Partner to register as a Fynd Partners through a structured onboarding flow.
The information you submit is used to:
- Create your partner identity in the portal.
- Create a development company for your workspace.
- Determine the setup items shown on the Partners dashboard, such as profile completion, agreements, training, and required configurations.
- Click Become a Partner widget and then click Next.
- Choose one of the following account types: Individual or Company.
If you choose Company, the website field is mandatory.
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Provide the required business and contact information.
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Select one or more partner types that match what you will deliver:
- Referral Partner: Refer clients and earn commission
- Integration Partner: Build and maintain integrations
- Service Partner (only applicable when you select Company as the business type): Provide implementation and consulting services
- Staff Augmentation (only applicable when you select Company as the business type): Provide developers and specialists to enhance client teams
- Freelancer Partner (only applicable when you select Individual as the business type): Independent developers or consultants
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Choose the products you want to work with, such as Commerce, PixelBin, and Kaily. Select only the products you actively plan to integrate with or support.
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Provide a short description of your partnership goals. You can use the AI Refine button to improve the description before submitting it.
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Click Submit to open the summary page for final review.
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Review the summary page.
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Make changes if required.
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Click Review and Submit.
After you submit the onboarding request, the system:
- Creates your partner account.
- Creates a development company automatically.
- Redirects you to the Partners dashboard.
Congratulations! Your onboarding request has been submitted successfully.
Understand the Partners Dashboard
The Partners Dashboard gives you quick access to onboarding and operational tasks. Use Quick Start to track setup progress, Training Progress to monitor assigned learning modules, and Partner Profile to maintain your public-facing business details.
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The Partners Dashboard gives you quick access to onboarding and operational tasks and it is organized into sections to help you manage ongoing activities efficiently:
- Complete Your Setup: Guides you through the essential steps to finalize your onboarding process, including agreements and initial tasks.
- Partner Profile: Allows you to view and update your public-facing business information and details.
- Quick Start: Offers shortcuts to important actions needed for activation. To start creating extensions and themes, go to Partner Portal tab and click Get Started to navigate to the Partners portal.
- Training Progress: Provides an overview of your assigned mandatory learning modules and tracks your completion status. These modules are essential for building a comprehensive understanding of both Fynd Commerce and the Fynd Partners program. Make sure you complete the following required trainings:
1. Complete Your Setup
After submitting your onboarding details, you are directed to the Partners Dashboard. The Complete Setup progress bar helps you finish the remaining activation steps, such as signing required legal agreements and completing mandatory training.
Review and Sign Legal Documents
You need to review and sign the following agreements:
- Partner Agreement
- Non-Disclosure Agreement (NDA)
- Data Processing Agreement (DPA)
The agreement documents details are generated using the details you provided during onboarding, such as your business name and primary contact information.
1. Partner Agreement
You can complete the partner agreement in one of the following ways:
Use Standard Document
Use the pre-approved template to speed up onboarding and reduce back-and-forth.
Customize the document Choose this option if your organization needs to modify specific terms or add organization-specific details before signing.
2. Non-Disclosure Agreement (NDA)
The NDA governs how confidential information is shared and protected during the partnership. Review the document carefully and complete the signing flow when prompted in the dashboard.
3. Data Processing Agreement (DPA)
The DPA explains how personal data, if applicable, is handled during the partnership, including responsibilities related to data processing and compliance.
Complete Essential Training
Completing all required training modules is essential not only for understanding the full range of collaboration features, but also for helping you become comfortable and proficient with the Fynd platform and its tools. The training courses you are assigned based on the services you selected during onboarding. Refer to the list of courses below:
- Boltic
- Boltic Advanced
- Boltic x Commerce
- Fynd Commerce
- Fynd Partners
- Fynd Product Training
- Fynd WMS
- Kaily
- Store OS
2. Manage Your Partner Profile
From the Partners Dashboard, click Edit Profile to open the profile management screen. You will see the following sections:
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Update Your Public Profile
In the Partner Profile widget, clicking Edit Profile opens the Partner Profile tab by default. On the Partner Public Facing Profile page, you can update the information other partners see on the Search for Partner page.
Additional tabs include Payout Information and Consent.
Keep your profile accurate and up to date so other partners can evaluate your services and collaboration fit.
Add Payout Details
- Use the Payout Information tab to enter the details required to receive payments.
Review Terms and Privacy
- Use the Consent tab to review the Terms & Conditions and Privacy Policy that apply to the partnership.
After updating these sections, return to the dashboard to complete any remaining setup tasks.