Introduction

Fynd Partners is a powerful platform that enables developers to build, manage, and monetize Extensions and Themes, on Fynd Commerce. Whether creating extensions, developing themes, or managing company access, the Fynd Partners dashboard provides all the tools you need in one place.

This user guide is your go-to resource for understanding how to use the platform effectively. It provides step-by-step documentation for all major sections of the dashboard.

Sidebar

The Fynd Partners sidebar helps you navigate key sections of the platform easily. From a single, organized panel, you can access tools to manage themes, extensions, companies, teams, and more.

1. Get Started

Welcome to the Fynd Partners Developer console. This is your starting point to build extensions and themes for the Fynd Commerce platform.

The page includes Learn More links for each section to support your development journey. These links guide you to detailed documentation where you can explore how to use the extension library, access REST APIs, subscribe to webhooks, or integrate payment gateways. Similarly, in the Themes section, you’ll find links to helpful guides on customizing, building, and distributing themes tailored to Fynd’s platform.

You can click Create Extension to scaffold your development environment and build powerful commerce extensions. We will explain how to create an extension in later part of the document.

2. Exensions

The Extensions page allows developers to create and manage extensions. By clicking the Create Extension button, you can create a new extension.

Once an extension is created, it will appear in the list, along with key details such as name, type, number of subscribers, distribution status (Public or Private), and current listing status (e.g., Not Listed, Draft, published).

Refer to the Extensions section for more details.

3. Themes

The Themes section lets you submit and publish your custom themes to the Fynd Themes Marketplace.

Once you have created a theme, you need to click Submit Theme to begin the submission process. We will explain how to submit a theme in the later part of the document. Once published, your theme will be visible to sellers who are looking for unique and high-performing designs.

Refer to the Theme section for more details.

4. Companies

The Companies tab provides access to two types of company environments: Development and Managed.

Development

Development companies are intended for testing and experimentation. Partners can use these sandbox environments to build, preview, and refine themes or extensions before moving them into production. These companies mimic the seller setup but are not connected to live customer operations. They are ideal for validating changes and debugging issues during the development lifecycle.

caution

Development companies should not be used for production or live seller operations.

Managed

Managed companies allow partners to support actual seller companies on the Fynd Commerce. Through this feature, partners can request access to specific sections of a seller’s company and assist them in setting up, configuring, and optimizing their online presence. This includes customizing themes, enabling extensions, and managing storefront functionalities. Access levels can be tailored to suit the partner’s role—either full access or custom access to specific sections of the company dashboard.

5. Team

The Team tab lets you manage your business by adding and collaborating with staff members. You can invite individuals to join your team, assign roles, and control their access.

Invite Team Members

To add staff to your organization:

1. Click Invite.
2. Enter the mobile number or email address of the person you want to invite. To invite multiple individuals at once, separate each entry with a comma.
3. Click Send Invite to send individual invitations, or click Invite All to send all at once.

Manage Access

You can update the access level of an existing team member:

1. Click on the member’s name.
2. Change their role or modify permissions as required.
3. Save the changes to update their access.

6. Settings

The Settings tab allows you to manage and update key details about your organization.

7. Referral

The Referral tab in the sidebar allows you to invite friends and earn rewards when they join. To get started, share your referral code or referral URL with your friends.

Referral History section displays a detailed log of all users who signed up using your code.

Navigation Bar

8. Ask an expert

Book a call with DevEx team.

9. Customer Support

The Customer Support helps you manage and resolve any queries you may encounter while using Fynd Commerce. It has a ticketing system where a seller can create tickets to resolve their queries. Refer to Create a Support Ticket for more details.

10. Context Sensitive Help

The Help icon provides contextual assistance based on the page you view. When clicked, it displays a brief description of the active page along with relevant help documentation links.

11. Change Organization

Fynd Partners allows you to switch between multiple organizations you have access to. Do the following steps to change your organization:

1. Click on your profile icon in the upper-right corner of the dashboard.
2. From the dropdown menu, click on the change organization () icon. A list of organizations will appear, these include the organizations you’ve created, and organizations where you’ve been granted access.
3. Select the desired organization to switch your workspace accordingly.

12. Audit Trail

All the modifications that happen in Fynd Partners account are available in the form of a log, also known as Audit Trail. It helps you to discover who did a particular change, where, and at what time. Moreover, it helps you pinpoint the exact source of a problem in case someone unsolicitedly does something unexpected within your account.

Purpose of the Audit Trail:

• It provides a clear view of how data has changed over time, enabling version tracking and rollback if necessary.
• The audit log helps in understanding who made what changes, when, and why, ensuring transparency.
• It offers detailed field-level tracking of changes, highlighting exactly what was modified.

The main screen of the audit trail has a list of all the modifications done to your account.

Refer to Audit Trail for more details.

13. Manage

The Manage option allows you to update your personal account information. This section is useful for keeping your contact details up to date. From here, you can edit the name, email and mobile number.