Store Credit

How to access Store Credit

1. Sales Channel (in the left pane)
2. Settings
3. Cart & Payments
4. Payments
5. Payment Configuration

Overview

Store Credit is a balance issued by a seller that customers can use for future purchases instead of receiving a cash refund. This credit is stored in the customer’s Store Wallet and can be applied at checkout as a payment method.

Use Case

For example, a customer purchases a shirt for ₹7,000 and later returns it. Instead of refunding ₹7,000 to the customer’s original payment method, you can issue Store Credit to their wallet. The customer can then use this balance for future purchases on your storefront.

How to Enable Store Credit

To enable Store Credit as a payment method on your Fynd Commerce sales channel, follow these steps:

1. Click on Add Payment Methods.

2. Search for Store Credit:

   • In the payment methods list, search for Store Credit.

3. Select Store Credit Account:

   • Choose Store Credit – Own Merchant Account (default).

4. Save and Confirm:

   • Click Save & Proceed.
   • When prompted, click Yes to confirm.

5. Activate Store Credit Mode of Payment (MOP):

   • Enable Store Credit MOP to allow store credit payments on your storefront’s website, iOS app, Android app, or StoreOS.

6. Turn on Active Status:

   • Toggle the Active button to enable Store Credit as a payment method.

7. Save Changes:

   • Click Save to finalise the setup.

Once configured, Store Credit will appear as a payment option at checkout, allowing customers to use their available store credit balance for purchases.