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Overview

How to access
  1. Sales Channel (in the left pane)
  2. Settings
  3. Cart & Payments
  4. Payments

This section provides a comprehensive guide to managing your store’s payment and refund operations on Fynd Commerce. Merchants can configure online and offline payment modes, control payment priorities, set refund methods, and manage credit notes—all from a centralised interface.

Payments​

The Payments module is divided into two categories:

Online Payments​

These are digital payment methods that customers can use while checking out from the storefront. Supported payment gateways include Razorpay, PayU, CCAvenue, and others.

Key configurations:

  • Payment Gateway Type Configure using either Assisted Merchant Account (OAuth-based login) or Own Merchant Credentials (manual API/webhook setup).

  • Activation & Deactivation Toggle payment gateways on or off for different business units and devices.

  • MOP/Sub-MOP Management Enable or disable specific Modes of Payment (MOPs) like Cards, UPI, Wallet, and their Sub-MOPs like Visa, Mastercard, etc.

  • Business Unit & Device Management Assign payment preferences to channels like Website, Android, iOS, or Store OS.

  • Copy Configuration Replicate payment configurations across multiple devices for consistency.

  • Sequencing Rearrange the order in which payment options appear to customers.

Offline Payments​

Offline payment methods support in-store or cash-based transactions.

Available methods:

  • Cash on Delivery (COD) Configure order limits, COD charges, and pincode-based availability.

  • Card at Store Capture payment via POS terminals with transaction ID and image confirmation.

  • Cash at Store Accept payments in-store, with rules on max transaction limits and timeframes.

  • UPI at Store Accept UPI payments in-store with verification via transaction ID and receipt image.

Refunds​

The Refunds section helps you define how customer refunds are processed based on your policies.

Components:

  • Refund Method & Priority

    • Choose between Merchant Managed Refunds (automated back to source/credit note)
    • Or set up User Preferable Refund Method (coming soon)

  • Proportionate Refunds Enable refunds at shipment level to refund only for the items returned.

  • Refund Sources Set refund sources and their priority:

    1. Back to online payment source
    2. Credit Note

  • Payout Options (via Refund Configuration) Activate bank transfer, UPI transfer, or store credit as refund payout methods.