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Cash Management

Cash Management in Store OS helps retail staff and managers track and reconcile all cash transactions during in-store operations. It ensures real-time visibility of the cash register, supports secure shift/session handling, and provides complete accountability through logs, receipts, and audit trails.

Why It's Needed​

  • Real-time tracking of cash flow for every transaction - cash-ins (sales) and cash-outs (refunds, expenses).
  • Ensures cash handling accountability across staff, stores, and devices.
  • Reduces the risk of fraud or mismatch in end-of-day reconciliation.

Who Uses It​

  • Cashiers / Store Staff: For shift initiation, order checkout using cash, adding/removing money from the till, and daily reconciliation.
  • Store Managers / Head Cashiers: For real-time monitoring, approvals, cash deposits, and session closure.
  • Admin / HQ Executives: For oversight, audit trails, and variance approvals.

Key Capabilities​

1. Session Initiation​

  • A cashier must start a shift/register before accepting any cash payment.

  • Opening balance can be set manually with an optional denomination breakdown (note x quantity).

  • Only one active session is allowed per user per device.

  • If a cashier logs into another device, they're prompted to:

    • End the previous session, or
    • Carry it forward to the new device (checkout actions only; other features remain accessible).

2. During Session​

  • Track total cash available in the drawer (auto-updated with every cash transaction).

  • Open and close the cash drawer (manual trigger or on action).

  • Remove cash at any point with:

    • Mandatory amount
    • Free-text reason
    • Optional document upload (PDF, JPG, PNG, DOC)
    • Optional approver selection from a staff dropdown

  • View real-time session ledger:

    • Cash-ins (orders)
    • Cash-outs (refunds, expenses)
    • Balance in drawer
    • Breakdown by staff, device, and store

3. Session Closure​

  • Users are prompted to close the session at the end of day or shift.
  • Physical vs expected cash comparison is displayed.
  • Discrepancy entry required if mismatch occurs.
  • Print or export a session summary receipt for reconciliation.

Store Manager Capabilities​

  • Perform all cashier actions
  • View cash flow dashboards per user/device/store
  • Provide petty cash to cashier with denomination breakdown
  • Initiate bank deposit entries (manual or extension view)
  • Approve or force-close registers for staff if required
  • Review cash audit trail and manage accountability

Admin Capabilities (via Extension)​

  • Install/enable Cash Management extension at company or sales channel level

  • Define single or multi-register usage policies

  • Control access permissions for key actions (closure, approval, deposits)

  • View and download:

    • Active/closed registers
    • Session receipts (A4 and thermal)
    • Cash deposit history

  • Audit trail includes:

    • Activation/deactivation
    • User role changes
    • Session approvals/declines

Supported Platforms​

  • Store OS native app (Android, iOS): For staff actions at store level
  • Fynd Commerce (Extension): For store managers and admins to monitor, approve, and configure