Payout Options
Overview
This section provides an overview of the available payout configurations specifically for orders paid via Cash on Delivery (COD) or other offline methods, along with a preview of the Store Credits feature.
Payout Accounts (Fynd Managed COD Refunds)
The Fynd Managed COD Refunds account enables merchants to process refunds for COD and other offline orders directly to a customer’s bank account via Fynd’s integrated payout service.
- The account appears as connected by default.
- The toggle switch to disable the payout is visible but cannot be interacted with at this time.
Store Credits (Coming Soon)
The Store Credits section allows merchants to issue refunds as store credits rather than transferring money back to the original payment source. This approach helps boost customer retention by enabling future purchases.
However, this feature is currently non-functional and only present as a placeholder UI.
Store Credit Settings
Credit Validity (in days): Determines how long a credit note remains valid from the date of issuance. Once expired, the corresponding credit value is deducted from the customer's available balance.
- Default: 365 days
Credit Expiry Reminder: Sends automated reminders to customers before the store credit expires, encouraging timely usage.
- Default: 1 month before expiry (i.e., 30 days prior)
- Notification is sent once per day until expiry.
All settings are disabled currently, once enabled, you'll be able to configure them as per your requirement.