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Order Tracking Details

The Order Tracking Details Page is a crucial component of the Arlo Theme, providing customers with comprehensive information about their orders. This dedicated page allows customers to track and monitor the status of their order while displaying the associated Order ID.

How to Access the Order Tracking Details Page?​

Figure 1

To access and customise the Order Tracking Details Page using the Arlo Theme, follow these simple steps:

  1. Select "Order Tracking Details" from the dropdown menu.
  2. A pop-up window will appear, presenting the "order tracking details" section.
  3. Customise the subsections within the Order Tracking Details Page to align with your website's branding and user experience.

Customising the Order Tracking Details Page​

Within the "Order Tracking Details" section, you have the flexibility to tailor the page to provide a seamless and informative experience for your customers:

  • Order ID: This section should prominently display the Order ID associated with the specific order being tracked.
  • Order Status: Display the current status of the order, such as "Processing," "Shipped," "Delivered," etc.
  • Shipping Details: Include information related to the shipping process, such as the estimated delivery date, shipping carrier, and tracking number if available.
  • Billing Information: Provide a summary of the billing details for the order, including the payment method used and the billing address.
  • Order Summary: Offer an overview of the products included in the order, along with quantities, prices, and any applicable discounts.
  • Customer Support: Consider including a contact option or link to customer support for users who may have questions or concerns about their order.

Enhancing Customer Experience​

The Order Tracking Details Page in the Arlo Theme enhances the customer experience by providing transparency and control over the order process. Customers can easily track their orders, monitor their progress, and access crucial details, ultimately fostering trust and engagement.

By leveraging the Order Tracking Details Page, you empower your customers with real-time information, encourage repeat purchases, and contribute to a positive overall shopping experience on your e-commerce website.