Order Tracking

Order Tracking

The Order Tracking Page is a key feature of the Arlo Theme, enabling customers to conveniently monitor the real-time status of their orders. This dedicated page offers a seamless tracking experience that enhances customer satisfaction and engagement.

Accessing the Order Tracking Page

To access and customise the Order Tracking Page using the Arlo Theme, follow these straightforward steps:

1. Select "Order Status" from the dropdown menu.
2. A pop-up window will emerge, presenting the "order tracking" section.
3. Customise the subsections within the Order Tracking Page to align with your website's branding and user experience.

Figure 1

Customising the Order Tracking Page

Within the "Order Tracking" section, you can tailor the page to provide an informative and user-friendly tracking experience:

1. Order ID:

Create a prominent section where customers can input their Order ID to initiate the tracking process.

Enhancing Customer Experience

The Order Tracking Page in the Arlo Theme significantly improves the customer experience by offering real-time visibility into order status. Customers can conveniently access information about their orders, from processing to shipping and delivery. This transparency fosters trust, reduces customer inquiries, and positively contributes to the overall shopping journey.

By leveraging the Order Tracking Page, you provide customers with the tools they need to stay informed and engaged throughout the order fulfilment process. This not only leads to increased customer satisfaction but also encourages repeat business and brand loyalty.